Verify Your dbe33 Account Identity
Account verification — often called KYC — is how we protect your balance from unauthorised access. We ask for a government-issued photo ID and a short selfie taken during the process. Documents are reviewed by our team, not an automated filter, so the check is thorough. Completing verification unlocks withdrawal requests and removes any account-level holds. If you are in Dhaka or
anywhere else in Bangladesh accessing dbe33, the process is the same: submit your documents through the account settings panel and we will confirm receipt. Availability of services depends on your local law and eligible region.
- Open account settings — Navigate to the verification section inside your dbe33 profile. You will see the document upload panel.
- Upload a photo ID — Submit a clear image of your national ID card or passport. Both sides may be required.
- Submit a selfie — Take a selfie as directed on screen. This confirms the ID belongs to the person on the account.
- Wait for review — Our team reviews the submission and updates your account status. You receive a notification once it is approved.